Terms of Service and Subscription Agreement

Last updated October 5, 2026

Owner-review draft. The legal seller identity, public support contact, refund terms and final legal review must be completed before public checkout launch. This draft does not claim attorney approval.

These Terms of Service and Subscription Agreement ("Terms") are an agreement between you, the agent or agency subscribing ("you"), and the owner and operator of MedaBooking.ai ("MedaBooking.ai", "we", "us"). By starting a trial, paying for a package or using MedaBooking.ai, you agree to these Terms.

1. What MedaBooking.ai is

MedaBooking.ai is software that connects to your own PitchPrfct, Cal.com and related accounts to read and answer text messages, book appointments, protect your texting number and show your pipeline in the MedaBooking.ai Colony. MedaBooking.ai is not an insurance company, agency, broker or producer. It does not sell, quote, recommend or bind insurance, and it does not give insurance, legal or tax advice.

2. Your license

During a verified active trial or paid subscription, we grant you a limited, non-exclusive, non-transferable license to use your activated MedaBooking.ai package and Colony extension for your own insurance business. Activation follows subscription verification and installation; opening a return page does not activate software. You may not resell, sublicense or distribute the software, access code or licensed playbook outside your business.

3. Your accounts and your responsibilities

• You must have your own PitchPrfct account with a registered texting number (A2P 10DLC), your own Cal.com account and any other accounts MedaBooking.ai connects to, and you pay those companies directly.
• You are solely responsible for having the legal consent required to text every contact, for honoring opt-outs and do-not-call requests, and for complying with the Telephone Consumer Protection Act, the Florida Telephone Solicitation Act and other state telemarketing laws, CMS Medicare marketing rules, carrier and FMO rules, and the terms of PitchPrfct and Cal.com.
• Lead-collection and filtering features are available only where installed, connected and enabled for your package. Public contact information, screening results and filter presets do not create consent or guarantee that a number is safe to text. You decide whether and how to contact a lead and remain responsible for doing so lawfully.
• You must hold every insurance license required where you do business. You are responsible for every message sent from your account, including messages MedaBooking.ai sends using the templates and settings you choose.
• You will review and approve the wording MedaBooking.ai uses, including any price ranges. MedaBooking.ai is designed to hand Medicare, Medicaid and complex questions to you, and you agree to answer those yourself.

4. Packages, trial and billing

• Packages are Guard, Closer and Platinum, billed monthly in advance at the prices shown on our website. Features are unlocked by package.
• Free trial: seven days from completed Stripe signup, with $0 due today and a payment method required. Card entry and other enabled Stripe payment options remain available. Unless you cancel before the displayed trial end, recurring monthly billing begins at the price and date shown by Stripe. Installation scheduling does not extend the trial.
• Stripe processes payments and configured billing notices. Initial subscription verification, installation invitations and customer activation are handled manually. We may suspend licensed service for unpaid or ended subscriptions after verification. Automatic billing-to-license enforcement and cleanup are not live launch features until deployed and tested. Keep independent opt-out and do-not-contact protections in your own texting account.
• You can manage cancellation and payment details in the Stripe customer billing portal. Review the effective cancellation date shown by Stripe; cancellation before the trial ends avoids the first recurring charge. Paid-period cancellation is currently configured for period end. Refund terms remain subject to owner approval and applicable law.
• No referral discount or credit is promised unless a specific offer is approved and reflected in checkout or billing.
• We may change prices with at least 30 days' notice by email. The new price applies from your next billing period.

5. Acceptable use

You may not use MedaBooking.ai to text people without consent, to text purchased or rented lists without proper opt-in, to send harassing, deceptive or unlawful messages, to impersonate others, or to interfere with MedaBooking.ai or other agents' accounts. We may suspend your account immediately if we reasonably believe you are doing so.

6. Your data

Your leads, contacts and conversations belong to you. Their handling is described in our Privacy Policy. Ending a subscription ends access to licensed MedaBooking.ai workflows, message templates, filter presets and supplied configuration; it is not permission to delete your contacts or conversations. Removal of supplied items must be limited to identifiable MedaBooking.ai assets and must preserve your own content, booking records and opt-out protections. Automatic removal is not currently a live feature. A verified retention and offboarding procedure is required before production customer activation.

7. AI and automation

Installed texting features use rules and approved templates. AI fallback is separately controlled and must not send unreviewed messages unless explicitly enabled after testing. Automated replies can be wrong. You are responsible for monitoring your account, reviewing "Needs you" alerts and correcting messages. MedaBooking.ai does not guarantee replies, bookings or sales.

8. Third-party services

MedaBooking.ai depends on services we do not control, including PitchPrfct, Cal.com, mobile carriers, Google, Stripe and our hosting providers. We are not responsible for their outages, changes, fees or decisions, including blocked or filtered messages.

9. Disclaimers

MedaBooking.ai is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost commissions or lost data. Our total liability for any claim related to MedaBooking.ai is limited to the amount you paid us in the 3 months before the claim.

11. Indemnity

You agree to defend and indemnify us against claims, fines and costs arising from the messages sent from your account, your lack of consent to contact any person, your violation of law or carrier rules, or your breach of these Terms.

12. Changes and termination

We may update these Terms and will notify you of material changes by email or in the Colony. Either of us may end the subscription as described above. Sections 3, 6, 9, 10, 11 and 13 survive termination.

13. Law and disputes

These Terms are governed by the laws of the State of Florida. Any dispute will be resolved in the state or federal courts located in Miami-Dade County, Florida.

14. Contact

Customer-support contact details must be finalized before public launch. This document remains a draft; purchasing is not a requirement for asking about these Terms.